If the wireless modem you use to connect to the Internet suddenly becomes unresponsive or if you forget the administrator password and need to change the settings on your modem, you must reset it. After you reset the modem, you can connect to it using the default username and password usually printed on a label on the bottom of the device. The hardware reset procedure is the same on most wireless modems and the process is straightforward. Resetting a wireless modem takes just a minute or two.
Locate the "Reset" button on the wireless modem. It is located on the back of most modems and is typically recessed in a small pinhole, which may or may not be labeled "Reset."
Insert a straightened paperclip or any similar object into the pinhole and hold the "Reset" button pressed until the modem reboots. If the button is not recessed, press and hold the button with your finger until the modem reboots.
Shut down the computer and then reboot it. If the modem didn't reset, turn it off. Leave the modem turned off for at least 60 seconds and then turn the modem on while pushing the "Reset" button. Reboot the computer again.
- If you can't find the "Reset" button or if the router doesn't reset, refer to the manual that came with the wireless modem for details on how to contact the manufacturer for support.
- When you reset a wireless modem, you reset all its settings to the factory defaults.
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